Can we cancel our ticket or move our booking once purchased?
Unfortunately, once your ticket has been bought, we cannot refund it. It’s possible that we can move your booking for you dependent upon the circumstances and availability of the session.
What should I do if I’m running late for my booking?
While we can’t promise that we’ll be able to fit you in, the best thing to do is turn up as close to your booking time as possible (remember, your arrival time is 10 minutes before the session is due to start) and our team will do everything to get you sorted. Please be aware […]
What is the age suitability?
We have games and activities suitable for ages 0 and up, but not all games are suitable for young children.
How does pricing work?
GAME TICKET – We have different pricing for weekdays and weekends, the amount will change depending on your choice and when you want to visit us! You’ll be able to see prices when you’re booking your tickets. ARCADE PASS – Gets you FREE ENTRY into Gamer-X’s PAID Arcade and Go karts Zone.
What should I wear?
Please wear sensible footwear: flat shoes or trainers, no open toes or heels. We advise wearing just one layer, as you may get warm when being active at Gamer X
Can we stay for extra hours once we have arrived?
The fun never stops at GAMER X, so as long as there is space available you are more than welcome to stay.
Do I have to book in advance or Can I turn up on the day?
Yes, you can turn up on the day and pay at the door if there is availability. We always advise booking in advance to avoid disappointments, some of our sessions sell out very quickly.
Do you have disabled access?
Yes, we certainly do. Here at GAMER X, we try and make sure we can accommodate anyone who want to join us. We have accessible entrances, lifts as well as dedicated disabled toilets.
Do you have parking facilities?
We provide free, secure parking at PR1 2QD. Please be aware that it can get quite busy during peak times. Click here for Direction Video.
